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Alacritech Accelerator Hardware Installation Guide C-1
Appendix C Other Information
Returning a Defective Product
Before returning any accelerator product, contact Alacritech Customer Support and obtain a
Return Material Authorization (RMA) number by using the automated support service at
http://www.alacritech.com/html/techsupport.html
.
If the Customer Support Group verifies that the accelerator product is defective, they will have
the RMA department issue you an RMA number to place on the outer package of the accelera-
tor product. Alacritech cannot accept any product without an RMA number on the package.
Limitation of Liability and Remedies
ALACRITECH’S SOLE LIABILITY HEREUNDER SHALL BE LIMITED TO DIRECT, OBJEC-
TIVELY MEASURABLE DAMAGES. IN NO EVENT SHALL ALACRITECH HAVE ANY LIABIL-
ITY FOR ANY INDIRECT OR SPECULATIVE DAMAGES (INCLUDING, WITHOUT LIMITING
THE FOREGOING, CONSEQUENTIAL, INCIDENTAL, AND SPECIAL DAMAGES) INCLUD-
ING, BUT NOT LIMITED TO, INFRINGEMENT OF INTELLECTUAL PROPERTY, REPRO-
CUREMENT COSTS, LOSS OF USE, BUSINESS INTERRUPTIONS, LOSS OF GOODWILL,
AND LOSS OF PROFITS, WHETHER ANY SUCH DAMAGES ARISE OUT OF CONTRACT
NEGLIGENCE, TORT, OR UNDER ANY WARRANTY, IRRESPECTIVE OF WHETHER
ALACRITECH HAS ADVANCE NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES.
NOTWITHSTANDING THE FOREGOING, ALACRITECH’S TOTAL LIABILITY FOR ALL
CLAIMS UNDER THIS AGREEMENT SHALL NOT EXCEED THE PRICE PAID FOR THE
PRODUCT. THESE LIMITATIONS ON POTENTIAL LIABILITIES WERE AN ESSENTIAL
ELEMENT IN SETTING THE PRODUCT PRICE. ALACRITECH NEITHER ASSUMES NOR
AUTHORIZES ANYONE TO ASSUME FOR IT ANY OTHER LIABILITIES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitations may not apply to you.
CRITICAL CONTROL APPLICATIONS: Alacritech specifically disclaims liability for use of the
accelerator product in critical control applications (including, for example only, safety or health
care control systems, nuclear energy control systems, or air or ground traffic control systems)
by Licensee or Sublicensees, and such use is entirely at the user’s risk. Licensee agrees to
defend, indemnify, and hold Alacritech harmless from and against any and all claims arising out
of use of the accelerator product in such applications by Licensee or Sublicensees.
SOFTWARE: Software provided with the accelerator product is not covered under the hard-
ware warranty described above. See the applicable software license agreement that shipped
with the accelerator product for details on any software warranty.
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